RETURNS, REFUNDS AND EXCHANGE POLICY

RETURNS, REFUNDS AND EXCHANGE POLICY

1. Returns & Refunds Condition 

NO returns & refund is accepted EXCEPT for factory defected or damaged item. 

In the event that your order arrives damaged in any way, please email us within 7 days after you have received the order received at teamwear.cs@gmail.com/WhatsApp Lokalteez After Sales
(+60 11-2057 0615) 
with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

2. How To Return An Item

1. Please email teamwear.cs@gmail.com with the reason for your return together with your order number and a photo of the item’s condition to request for return.

2. Mail your returned item to:

TeamWear (Boutique Store)

559-D Sri Saujana, 

Jalan Sungai Dua,

11700 Gelugor, Penang

3. You are expected to receive feedback within 7 business days after we receive the returned item.

 

3. Order Required for Exchange

Please contact Lokalteez After Sales customer service for further assistance.

WhatsApp only, strictly no call. (+60 11-2057 0615)

 

CANCELLATION POLICY

1. Can I cancel my order?

No, cancellation of order is not allowed.

2. I have entered the wrong information, can I cancel my order?

No, you are advised to contact our customer service(+60 11-2057 0615) or email us at teamwear.cs@gmail.com to request for change of information.